World Relief Western New York

Client Name(s): Jeannette Sifa Number of individuals to transport: 1 Language: Kinyarwanda Client Phone Number: n/a DOB: 1/30/1978 Appointment Date: 4.24.23 Pick- up time: 1:30pm Appointment Time: 2:00pm Pick-up location: 1.5 Finch Street, Rochester, NY 14613 Appointment location: 65 Genesee St 14611. You will see a one-way ramp off going up to the entrance doors. You would enter through these doors. Please walk with client to the Infectious Disease Department Provider: Infectious Disease Estimated time volunteering: 2 hours Client should bring: Medicaid cards (if they have them) Important Information: - Please wear your volunteer lanyard - Please assist the client(s) with checking in and ensure all contact info is correct. Request a phone interpreter if necessary. Don’t hesitate to use the Google Translate App or Tarjimly App. - If client does not have Medicaid card, let the office know that Medicaid is pending (this should be sufficient). - If medication needs to be picked up at the pharmacy, please let Elisabeth know at 585.622.4336, and a Case Manager will pick up. - Please take a photo of the After-Visit Summary with any follow up appointments and email it to the Volunteer Coordinator, Elisabeth at estojkovic@wr.org. Please also include any important information about the appointment that would need to be passed along to the Case Manager. - Call or text Elisabeth if you have any questions about the location of the appointment or the appointment itself: 585.622.4336 - Please track your hours on Track it Forward