World Relief Western New York

Client Name(s): Pascaline Ramadani Number of individuals to transport: 1-2 Language: Kiswahili Client Phone Number: (585) 505-9568 DOB: 1.1.1992 Appointment Date: 5.5.23 Pick- up time: 7:45am Appointment Time: 8:15am Pick-up location: 192 Kenwood Avenue, Downstairs Unit, Rochester, NY 14611 Appointment location: 1299 Portland Avenue, Rochester, NY, 14621 Provider: Pre-admission Testing at RGH Estimated time volunteering: 2 hours Client should bring: Medicaid cards Important Information: - Please wear your volunteer lanyard - Please assist the client(s) with checking in and ensure all contact info is correct. Request a phone interpreter if necessary. Don’t hesitate to use the Google Translate App or Tarjimly App. - If client does not have Medicaid card, let the office know that Medicaid is pending (this should be sufficient). - If medication needs to be picked up at the pharmacy, please let Elisabeth know at 585.622.4336, and a Case Manager will pick up. - Please take a photo of the After-Visit Summary with any follow up appointments and email it to the Volunteer Coordinator, Elisabeth at estojkovic@wr.org. Please also include any important information about the appointment that would need to be passed along to the Case Manager. - Call or text Elisabeth if you have any questions about the location of the appointment or the appointment itself: 585.622.4336 - Please track your hours on Track it Forward