World Relief Western New York

Client Name(s): Olive Bahati Number of individuals to transport: 3 (Olive(Mom) ; Songa(2 yrs) and Kenny(4 yrs) Language: Kinyarwanda Client Phone Number: (585) 825-0011 DOB: 1.1.1992 (Olive) Appointment Date: 8.24.23 Pick- up time: 9:30am Appointment Time: 10am Pick-up location: 391 Roycroft Drive, Rochester, NY Appointment location: WIC: Jordan Health, 273 Upper Falls Blvd., Rochester, NY 14605, ph# 585-454-2630 Estimated time volunteering: 2-3 hours Client should bring: Medicaid cards; Food stamps; Important Information: - Please wear your volunteer lanyard - Please assist the client(s) with checking in and ensure all contact info is correct. Request a phone interpreter if necessary. Don’t hesitate to use the Google Translate App or Tarjimly App. - If client does not have Medicaid card, let the office know that Medicaid is pending (this should be sufficient). - If medication needs to be picked up at the pharmacy, please let Elisabeth know at 585.622.4336, and a Case Manager will pick up. - Please take a photo of the After-Visit Summary with any follow up appointments and email it to the Volunteer Coordinator, Elisabeth at estojkovic@wr.org. Please also include any important information about the appointment that would need to be passed along to the Case Manager. - Call or text Elisabeth if you have any questions about the location of the appointment or the appointment itself: 585.622.4336 - Please track your hours on Track it Forward