World Relief Western New York

Client Name(s): Yangya Bitangaca
Number of individuals to transport: 2-3
Language: Sign Language
Client Phone Number: (585) 603-8539
DOB: 1/1/1999
Appointment Date: 9/29
Pick- up time: 8:30
Appointment Time: 9:00
Pick-up location: 514 Lake Avenue, Apt. 27
Appointment location: 111 Westfall Road, Room 187, Rochester, NY 14620
Provider: TB testing
Estimated time volunteering: 2 hours
Client should bring: medicaid card, ID
Important Information:
-At pick-up, call client and wait for them to come outside; Call sister at 585-290-3420;
- Please wear your volunteer lanyard
- Please assist the client(s) with checking in and ensure all contact info is correct. Request a phone interpreter if necessary. Don’t hesitate to use the Google Translate App or Tarjimly App.
- If client does not have Medicaid card, let the office know that Medicaid is pending (this should be sufficient).
- If medication needs to be picked up at the pharmacy, please let Karen know at 585.484-1929, and a Case Manager will pick up.
- Please take a photo of the After-Visit Summary with any follow up appointments and email it to the Volunteer Coordinator, Karen at ksheh@wr.org. Please also include any important information about the appointment that would need to be passed along to the Case Manager.
- Call or text Karen if you have any questions about the location of the appointment or the appointment itself: 585.484.1929
- Please track your hours on Track it Forward