World Relief Western New York

Client Name(s): Aline Nibigira
Number of individuals to transport: 1
Language: Kirundi
Client Phone Number: 585-695-0079
DOB: 7/5/1970
Appointment Date: 12/21
Pick- up time: 1:30pm
Appointment Time: 2pm
Pick-up location: 514 Lake Ave Apt. 21
Appointment location: 65 Genesee St, suite 1
Provider: infectious disease
Estimated time volunteering: 1-2 hours
Client should bring: Medicaid cards (if they have them)
Important Information:
- Please wear your volunteer lanyard
- Please assist the client(s) with checking in and ensure all contact info is correct. Request a phone interpreter if necessary. Don’t hesitate to use the Google Translate App or Tarjimly App.
- If client does not have Medicaid card, let the office know that Medicaid is pending (this should be sufficient).
- If medication needs to be picked up at the pharmacy, please let Karen know at 585.484.1929, and a Case Manager will pick up.
- Please take a photo of the After-Visit Summary with any follow up appointments and email it to the Volunteer Coordinator, Karen at ksheh@wr.org. Please also include any important information about the appointment that would need to be passed along to the Case Manager.
- Call or text Karen if you have any questions about the location of the appointment or the appointment itself: 585.484.1929
- Please track your hours on Track it Forward