World Relief Western New York

Appointment: Take the Mukantayomba family to Saints Place to get seasonally appropriate clothing. Goal: Take Mukantayomba to Saints Place Clothing Closet Date: 12/15/22 Number of individuals to be transported: 7 Client name(s): Judith MUKANTAYOMBA, Dieu Merci, Jean Claude, Jonathan, Jean Claude Hererimana Ruhorana, Olivier Kibibi, Patrick MUNYAWERA DOB: NA If appointment is for a child, Parents’ name: NA Parents’ DOB: NA Client’s Address: 444 Jay Street, Rochester, NY 14606 Client’s Phone: Language(s): Swahili/English Appointment pick-up time: 9 AM Appointment time: 930am Appointment Location: Saints Place Address: 8 Wickford Way, Fairport, NY, 14450 Provider: Saints Place Client needs to bring: Themselves Type of appointment: Seasonally Appropriate Clothing Estimated duration of appointment: 3-4 hour Estimated total time volunteering: 930am-1pm Note: All clients need seasonally appropriate clothing WR Contact: Elisabeth Stojkovic – (585) 622-4336 Additional Details & Instructions: 1) Please assist the client(s) with checking in and ensure all contact info is correct. Request a phone interpreter if necessary. Don’t hesitate to use the Google Translate App or Tarjimly App. 2) Encourage the client to ask any questions they may have during the visit through the interpreter. 3) Please ensure the phone number on file is the client’s phone number and NOT World Relief’s office or staff number. Emergency contacts should be personal contacts –family members or friends. 4) Please request that future appointments be relayed to the client via a telephone interpreter if needed. 5) Please take a photo of any follow up appointments and email it to the Volunteer Coordinator, Elisabeth Stojkovic, at estojkovic@wr.org 6) Contact the Volunteer Coordinator if you encounter any issues. 7) Please track your volunteer hours using the Track It Forward tool online and list the name of the client you assisted in the Comments/Notes section