World Relief Western New York

Client Name(s): Mwajuma Wilondja Number of individuals to transport: 2 (1 adult, 1 teen) Language: Kiswahili Client Phone Number: (585) 283-1057 DOB: 6.2.2010 Appointment Date: 5.26.23 Pick- up time: 9am Appointment Time: 9:30am Pick-up location: 570 Seward Street, Rochester, NY 14608 Appointment location: UR ENT: Audology, 125 Lattimore Road, Rochester, NY 14620, East Entrance, Second Floor, Ph 585-758-5700 Provider: UofR, ENT Estimated time volunteering: 2 hours Client should bring: Medicaid cards (if they have them) and Health packets for first appointment; Important Information: - Please wear your volunteer lanyard - Please assist the client(s) with checking in and ensure all contact info is correct. Request a phone interpreter if necessary. Don’t hesitate to use the Google Translate App or Tarjimly App. - If client does not have Medicaid card, let the office know that Medicaid is pending (this should be sufficient). - If medication needs to be picked up at the pharmacy, please let Elisabeth know at 585.622.4336, and a Case Manager will pick up. - Please take a photo of the After-Visit Summary with any follow up appointments and email it to the Volunteer Coordinator, Elisabeth at estojkovic@wr.org. Please also include any important information about the appointment that would need to be passed along to the Case Manager. - Call or text Elisabeth if you have any questions about the location of the appointment or the appointment itself: 585.622.4336 - Please track your hours on Track it Forward