Preparing for a new school year? Need to set your milestones to automatically reset? Want to hide volunteer hours from last year? Track It Forward makes it simple to customize your site settings.

There are two options for resetting hours on your site for a new year. This allows you to control what hours count towards milestones, show up on volunteer timesheets, and appear in your reports.

Option 1

Manually reset the start date for your organization.

This option is utilized by organizations that want to start their site with a completely clean slate. All volunteer hours will be zeroed out and milestones reset; your site will look brand new! All previous data will be stored in the system, but it will not be visible in reports or volunteers' timesheets. 

Option 2

Set a time period for your milestones.

This option is perfect for organizations that want to monitor milestone progress, but also want to keep a historical record of volunteer hours in the system. For example, if a volunteer needs 25 hours of service each year, the milestone progress will reset to zero annually, but the volunteer will still see a record of last year's hours on their timesheet.

For more detail, visit our help article.